FAQs

❓ Frequently Asked Questions (FAQs) – HotDealsIndia

A well-structured FAQ section helps customers find answers quickly and builds trust. Here’s an ideal FAQ page for your Shopify store:

 

Order & Shipping

1️⃣ How long does delivery take?
🔹 We ship orders within 24 hours. Delivery usually takes 3-7 business days, depending on your location.

2️⃣ Do you offer Cash on Delivery (COD)?
🔹 Yes! We provide Cash on Delivery (COD) across India for your convenience.

3️⃣ How can I track my order?
🔹 Once your order is shipped, you will receive a tracking link via email/SMS. You can track your package on our website.

 

💳 Payment & Returns

4️⃣ What payment methods do you accept?
🔹 We accept UPI, Paytm, Google Pay, PhonePe, Credit/Debit Cards, Net Banking, and COD.

5️⃣ What is your return policy?
🔹 We offer a 7-day return policy for damaged or defective items. If you receive a damaged product, contact us within 24 hours of delivery.

6️⃣ How do I request a refund or exchange?
🔹 Email us at [hotdealsindia.store@gmail.com] with your order details and issue. Our support team will assist you.